Legal notice
Last updated: August 18, 2026
Website operator
Suavine is a trading name operated by AGAIN PROFIT S.R.L..
VAT number and tax code: IT04851380610
Customer email: info@suavine.com
Website: suavine.com
Editorial responsibility
AGAIN PROFIT S.R.L. is responsible for the commercial and editorial content of this website, except for third-party content and services identified as such.
Intellectual property
Unless otherwise indicated, the Suavine name, website content, product copy, graphics, photographs and design elements are owned by AGAIN PROFIT S.R.L. or used under licence. Unauthorised reproduction, distribution, modification or commercial use is prohibited, except as permitted by law.
Product information
Essential product characteristics, available options and the price are shown on the relevant product page. Please review size and care information before ordering. Minor colour differences may occur because displays and production batches vary.
Placing and accepting an order
Your order is an offer to buy the selected products. After checkout we send an acknowledgement, which does not necessarily mean the order has been accepted. Acceptance normally occurs when we confirm dispatch. We may decline an order for a legitimate reason, including lack of stock, an obvious pricing error, payment failure, suspected fraud or inability to deliver. Any payment collected for an order we do not accept will be refunded.
Prices, taxes and payment
Product prices, taxes, delivery charges and the final total are shown at checkout for the selected destination. Payment is due when the order is submitted and must be authorised through one of the available payment methods. For international orders, import charges may apply as explained in our Shipping Policy.
Delivery and risk
Available delivery methods and estimates are shown at checkout. Risk of loss passes to a consumer when the consumer, or a person nominated by them other than the carrier, takes physical possession of the goods, except where the consumer independently commissioned a carrier not offered by us. Please see our Shipping Policy.
Right of withdrawal
Eligible consumers may withdraw within 14 days after receipt, subject to applicable exceptions, including certain unsealed hygiene products where permitted by law. The customer pays the direct return cost for a change-of-mind withdrawal unless we agree otherwise. Full instructions, the refund timing and withdrawal template are in our Returns & Refunds Policy.
Faulty or non-conforming goods
Goods must conform to the contract. Consumers in the European Union have a minimum two-year legal guarantee. Where goods are faulty or non-conforming, remedies may include repair or replacement without charge and, where the legal conditions are met, a price reduction or refund. Contact us with your order number and supporting photographs where useful.
Events outside our control
We are not responsible for delay or failure caused by events outside our reasonable control, but this does not affect remedies that mandatory consumer law provides. We will take reasonable steps to minimise the impact and keep affected customers informed.
Law and disputes
Italian law applies, without depriving consumers of mandatory protections in their country of residence. Courts available under mandatory consumer law remain available. Contact info@suavine.com first and we will try to resolve the issue.
Information on the website
We take reasonable care to keep information accurate and current. Product availability, prices and promotions may change before an order is accepted. This notice does not limit any mandatory right or remedy available to consumers.
Contact
For customer service, email info@suavine.com.